FAQs

Suggested Wearing Location?

It is recommended to choose the area between the biceps and triceps, avoiding the muscle groups and selecting a relatively flat spot.

How Are The Transmitter And Sensor Combined?

Attach the transmitter to the large head of the sensor and press downward to ensure a secure fit.

How To View Friends And Relatives' Data In Real Time?

Download the app from the app store, then add friends or family members to monitor the user's blood sugar levels remotely in real time.

How To Handle Bluetooth Disconnection Prompts?

If the Bluetooth connection is interrupted, it may be due to environmental interference. Once the interference ends, the Bluetooth connection will automatically restore. The stored blood glucose data will be automatically uploaded when the connection is restored.

Can The Adhesive Tape Accidentally Fall Off Or Lift During Wear?

Normal bathing is allowed during wear. If concerned about accidental detachment or lifting due to sweating from exercise or rain, the accompanying reinforcement patch can be used for protection.

Which Systems Can Support App Monitoring Data?

Supports iOS and Android systems.

Does The Product Require Calibration?

This product is free of calibration requirements and also features a calibration function.

How Long Can A Product Be Used?

The sensor is a disposable consumable, while the transmitter and the assist needle device are reusable for 3 years, thereby reducing usage costs.

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